If it looks like your order is headed to the wrong city or address it’s most likely due to an error at Canada Post, or an error when filling in your address at the time of placing your order. Errors occasionally occur and can result in a delay of 1-2+ days.
Please re-check your order details for the shipping address you supplied when you placed your order. If you notice an error please contact Canada Post with your tracking number and request that they re-route it.
We do not accept responsibility or liability for orders with an incorrect address at the time of ordering. Because these orders cannot be returned to us we cannot issue a credit or re-order.
Please Note: With Canada Post's rotating strike action continuing, delivery times noted below may vary. If you're concerned your order is delayed, we encourage you to check your tracking number on the Canada Post website regularly for any updates. We thank you for your ongoing patience and understanding.